Ordering Information
Canadian customers may call in, fax or email their orders to:
John G. Hofland Ltd.
Phone: 905-670-8220 or 1-800-387-6760
Fax: 905-670-8257 or 1-800-385-5113
Email: Everyday@Hofland.com
US customers:
Hofland International Inc.
Phone: 1-800-387-6760 or 905-670-8220
Fax: 1-800-385-5113 or 905-670-8257
Email: Everydayus@Hofland.com
British Columbia and Alberta Customers:
Office: 604-736-GIFT (4438)
Cell: 778-998-GIFT (4438)
Toll Free Phone: 1-866-406-8501
Fax: 604-736-4445
Email: jordanag@hofland.com
You can also buy all the Giftware items online. It is very easy to use. You can browse
through all our products and place an order. If you do not have an online account, just send
us a request to create a login ID and password.
Since your account is already setup with us you do not need to use your credit card when making an order online.
Click here -> To Buy Online.
If you need any help, please do not hesitate to contact our customer support.
Our sales reps are available 7:00 a.m. to 5:0O p.m. Monday to
Friday.
You can also use our 24 hour voice mail service to place
your order. For Hofland
delivery truck route information, delivery
dates and order
deadlines, please contact
one of our sales reps
for a complete listing.
No Hassle Guarantee
The staff at Hofland live by the phrase "World Class Customer
Service".
You can rely on the Hofland HASSLE-FREE Guarantee
and buy with confidence.
lf for any reason a product ordered
from us does not meet your expectations
simply phone your sales
representative to arrange for a return or replacement.
Naturally,
this guarantee applies to not only your giftware purchases but
also
to our fresh flowers, plants and everyday supplies.
Return Policy
If you have a problem with your Hofland order, you must notify
your Hofland sales representative within 2 business days (48 hours)
of receipt of goods. Please closely inspect all shipments upon arrival.
No returns will be accepted without prior authorization from a
Hofland representative. We reserve the right to impose a 25% restocking charge on
returned merchandise that is not defective.
Holiday merchandise is NOT returnable after the holiday.
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Cash & Carry Store
 Hofland operates a full service Cash
and Carry store at our Mississauga,
Ontario location. We carry a full
Selection of basic supplies, giftware
and plants. We also feature Canada's
largest, state of the art, walk-in cooler
with the widest selection of fresh cut
flowers available. To purchase in our
Cash and Carry department you must
have a Current account with Hofland.
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