ACCOUNT POLICY & TERMS
Hofland sells wholesale only to the trade. To establish an account you will be required to complete a full application and to provide proof that you operate as a legitimate retail business. To open a new account the minimum opening order is $200.00. Yearly purchase of $1000.00 is required to maintain the account. Our regular minimum order for delivery on a Hofland truck is $100.00.
Unless a credit account has been established and approved by our accounts department, all orders are C.O.D. (We accept Cash, MasterCard, Visa, Interact, cheque or E-transfer). A $35.00 charge applies to all N.S.F. cheques. In accordance with Standard Payment Terms all invoices charged to an account are due on the 15th day of the following month.
If you have a problem with your Hofland order, you must notify your Hofland sales representative within 2 business days (48 hours) of receipt of goods. Please closely inspect all shipments upon arrival. No returns will be accepted without prior authorization from a Hofland representative. We reserve the right to impose a 25% restocking charge on returned merchandise that is not defective. Holiday merchandise is NOT returnable after the holiday.
Click on the following link to apply online:
You can print the new customer application form and return to us by fax or email or bring it into the store.